Currently, the Unified Payments Interface (UPI) is operational in seven countries: France, the UAE, Singapore, Bhutan, Sri Lanka, Mauritius, and Nepal. The National Payments Corporation of India (NPCI), which oversees the UPI and RuPay services, is now in discussions with 10 additional countries to expand its digital payment footprint across the globe.
Dilip Asbe, the Managing Director and CEO of NPCI, shared these updates during his address at the 11th SBI Banking & Economics Conclave. He mentioned that while UPI has made significant strides internationally, the work is far from complete. “For UPI, we’ve signed agreements with three countries, but the implementation may take a few more weeks,” Asbe explained. He further added that commercial agreements have already been signed with Namibia, Trinidad and Tobago, and Peru, signaling growing interest from international markets in adopting India’s payment infrastructure. “There’s much work left in terms of globalizing the UPI and RuPay stack,” Asbe continued. “At this point, five to six countries have officially signed up, and another 10 countries are in active discussions with us.”
Asbe emphasized the challenges involved in expanding UPI and RuPay globally, particularly in terms of technical infrastructure, regulatory alignment, and market adoption. Nevertheless, he expressed optimism about the future and the potential to scale UPI and RuPay across multiple regions.
Since its launch in 2016, UPI has drastically improved its performance, especially in terms of transaction success rates. Asbe highlighted the significant reduction in transaction failure rates over the years, underscoring the robustness of the platform. “The technical decline rates have reduced to 0.7-0.8% from a high of 8-10% in 2016,” he said. This improvement has been crucial to maintaining UPI’s reliability and supporting its rapid growth in India and abroad.
In terms of adoption and transaction volumes, UPI has seen impressive growth. According to the latest data from NPCI, the average daily transaction count exceeded 500 million in September 2024, marking a significant jump from 483 million in August 2024. The total value of transactions processed by UPI in September reached an astounding Rs 20.64 lakh crore, with 15.04 billion transactions being processed that month. This rapid growth is a clear indication of UPI’s increasing role in India’s digital economy, as over 400 million people in the country now rely on UPI for real-time payments.
Looking ahead, Asbe also spoke about the evolving nature of the payment ecosystem in India, with a particular focus on UPI Lite. UPI Lite is designed to handle small-value transactions without the need for a UPI PIN, making it easier for users to make quick, low-cost payments. Asbe stated that the industry is actively working towards migrating low-ticket transactions to UPI Lite. “The strategy is to move small payments to UPI Lite as time passes,” he said. This initiative is aligned with the growing need for efficient payment solutions that cater to everyday, low-value transactions.
The Reserve Bank of India (RBI) has also supported this shift by raising the limits for UPI Lite wallets. In October 2024, the RBI doubled the per-transaction cap for UPI Lite from Rs 500 to Rs 1,000 and increased the overall wallet limit from Rs 2,000 to Rs 5,000. These changes are expected to further boost the adoption of UPI Lite, making it a convenient option for users looking to make small transactions seamlessly and securely.
NPCI’s continued efforts to expand UPI and RuPay internationally and enhance the domestic payment ecosystem reflect its ambition to make India a global leader in digital payments. By scaling these platforms to new markets and innovating solutions for small payments, NPCI aims to support both financial inclusion and global economic connectivity.